Date last updated: July 28, 2026
These Terms of Use (“Terms”) contain important information about your legal obligations as a user of our service, available at https://www.kitchenwrapdirect.com (the “Service”). When we refer to the “Service,” we also mean any component of the Service.
These Terms apply to anyone who registers for, accesses, browses, crawls, scrapes, or otherwise uses the Service (“user” or “you”), whether you are seeking to perform kitchen wrap, cabinet wrap, surface film, or related installation services (in which case you are an “Installer”) or are seeking an Installer to provide such services to you (in which case you are a “Homeowner”).
The Service is operated by Kitchen Wrap Direct LLC, a Florida limited liability company, which we may refer to as “Kitchen Wrap,” “we,” or “us.” Our processing of personal data in connection with your access to and use of the Service is described in our Privacy Policy at https://www.kitchenwrapdirect.com/privacy-policy, which is incorporated into these Terms by reference.
If you use the Service on behalf of or for the benefit of an organization, “you” and “user” also include that organization.
PLEASE READ THE SECTION TITLED “ARBITRATION AND CLASS ACTION WAIVER” CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US THROUGH INDIVIDUAL BINDING ARBITRATION AND LIMITS YOUR ABILITY TO BRING OR PARTICIPATE IN A CLASS ACTION.
By using the Service, you declare and warrant that you:
A printed version of these Terms shall be admissible in judicial or administrative proceedings based on or related to use of the Service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
If you do not agree with these Terms, please do not continue to use the Service.
Kitchen Wrap is a lead generation and referral service. We do not perform kitchen wrap, cabinet wrap, surface film, painting, refacing, carpentry, or any other installation or construction services. We are not a contractor and do not hold a contractor license.
To place a request, Homeowners should fill in the requested information on the Service, including their location, the type of work requested, and their contact information.
After a Homeowner submits a request, we transmit that request to a contractor matching platform, which routes the request to one or more independent Installers. We may also transmit requests to other referral networks or service providers. An Installer may then contact the Homeowner directly to offer services.
Homeowners and Installers enter into their own discussions and contracts for services. We are not a party to those contracts. We do not guarantee the provision of any services by any Installer, including with respect to pricing, execution, timeliness, workmanship, quality, licensing, insurance, materials used, or work product. You understand that we will not indemnify you and will not be responsible for any damage, loss, injury, defect, delay, or cost arising in relation to services provided or not provided by an Installer.
We do not provide any promises or guarantees to Homeowners or Installers for services offered, rendered, or accepted. We will not participate in any disputes between Homeowners and Installers and will not provide indemnification to any Homeowner or Installer. You hereby release us from any responsibility or liability associated with any dispute you may have with another party with which you interact in connection with the Service.
We do not screen, vet, endorse, background check, verify the licensing or insurance of, or supervise any Installer, and we make no representation that we do. It is your responsibility as a Homeowner to independently verify that any Installer you engage holds the licenses, registrations, bonds, and insurance required in your jurisdiction, and to check references, obtain written estimates, and satisfy yourself as to the Installer’s qualifications before entering into any contract or making any payment.
Kitchen Wrap, its platform partners, and Installers operate independently from one another. At no time shall an Installer hold itself out as an employee, officer, agent, representative, joint venturer, or partner of ours or of any of our affiliates, employees, officers, agents, representatives, or business partners (collectively, “Kitchen Wrap Parties”), or represent to any third party that it has the right to enter into any binding obligation on behalf of Kitchen Wrap Parties. Neither party shall have the power to bind the other party to any contract or to the performance of any other obligation.
Homeowners should provide us with accurate and up to date information about the services that they receive or do not receive from Installers. For example, please notify us if an Installer proposes that you report inaccurate information to us about whether services were provided.
You represent and warrant that all information you submit through the Service is true, accurate, current, and complete, and that you are legally entitled to submit it.
You specifically represent and warrant that any telephone number you submit is a number you own, subscribe to, or are the customary user of, and that you are authorized to consent to receive calls and text messages at that number. You agree to notify us promptly if you relinquish or change any telephone number you have submitted.
Submitting another person’s contact information without their authorization, submitting a telephone number you do not own or use, or submitting a request for property you do not own or are not authorized to act for, is a material breach of these Terms.
By submitting your information through the Service, you consent to be contacted by Kitchen Wrap and the Installers and service partners in our network at the telephone number, email address, and mailing address you provided, including by live call, prerecorded or artificial voice message, automated telephone dialing system, text message, and email, for both informational and marketing purposes.
This consent applies even if the number you provide is registered on a state or federal Do Not Call list. Consent is not a condition of purchasing any goods or services. Message and data rates may apply. Message frequency varies.
You may revoke this consent at any time by any reasonable method, including replying STOP to any text message, clicking the unsubscribe link in any marketing email, or emailing contact@kitchenwrapdirect.com. Revoking consent as to Kitchen Wrap does not revoke any separate consent you may have given directly to an Installer.
Full details are set out in our Privacy Policy.
We use email, text messages, and other electronic means to communicate with our users.
By using the Service and providing your contact information, you consent to receive communications from us electronically, including by email, SMS or text message, telephone, and notices posted through the Service. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.
If you submit a request to be connected with one of our service providers, partners, or affiliates, those parties may be required by law to provide certain notices, disclosures, and other communications to you. By submitting your request, you consent to receive such communications electronically.
By providing your mobile phone number and opting in, you expressly consent to receive recurring automated marketing and informational text messages from us and our service providers at the number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.
You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, we may send a confirmation message and you will no longer receive messages from that program.
For assistance, reply HELP to any message or contact us at contact@kitchenwrapdirect.com.
Standard text message and data rates may apply for any SMS messages sent to you from us and to us from you. If you have questions about your message or data plan, contact your wireless carrier.
We control, operate, and own the Service.
The Service includes data, text, graphics, charts, information, images, photographs, visual interfaces, designs, drawings, trademarks, logos, video, sounds, music, software, code, newsletters, emails, services, and other materials, and the compilation, selection, and arrangement thereof (collectively, “Content”). As between you and us, we own or license all Content, it being understood that we do not own personal data and that you or your licensors own your User Content (as defined below). Content is protected by applicable intellectual property, copyright, and proprietary rights and laws. You must not remove any proprietary, copyright, or other applicable notices from any Content, and you agree to abide by any additional copyright notices or restrictions contained in any Content.
Subject to your compliance with these Terms, we grant you a limited, temporary, personal, non-exclusive, non-sublicensable, revocable, non-transferable permission to use the Service and its Content on your devices in the jurisdictions in which we offer the Service, solely to learn about the Service, to connect with Installers to whom we refer you if you are a Homeowner, and to connect with Homeowners to whom we refer you if you are an Installer. We retain any and all rights not expressly granted to you in these Terms, and you agree that you do not receive any intellectual property rights under legal theories such as estoppel or by implication.
You may not do, attempt to do, or assist anyone in doing, any of the following:
Any attempt to do so is a violation of these Terms and of the rights of Kitchen Wrap. If you violate any of these restrictions, your use of the Service may be reviewed and terminated, and you may be subject to legal action and damages.
You may contribute, upload, publish, or otherwise provide to us in connection with the Service (collectively, “provide”) content, photographs, project images, comments, reviews, and feedback (collectively, “User Content”). If you contribute User Content through the Service, you are informed that such User Content might be accessible to other users.
You grant Kitchen Wrap an irrevocable, unconditional, non-exclusive, sub-licensable, transferable, royalty-free, perpetual, worldwide license to access, use, copy, modify, distribute, publish, reproduce, prepare derivative works of, store, cache, and otherwise fully exploit (collectively, “Use”) your User Content, and to authorize others to Use your User Content, in any format and on any existing or future platform, without any further consent, notice, or compensation to you or others.
By providing any User Content, you declare and warrant that:
We have no obligation to publish or otherwise Use your User Content, and we may remove User Content from the Service that we previously made available, including because it violates these Terms.
You are prohibited from using the Service in any way not expressly permitted by these Terms, including doing, attempting to do, or assisting anyone in doing, any of the following:
Kitchen Wrap may, but is not obligated to, moderate or control any Content.
If you are an Installer receiving referrals through the Service or through our network, you additionally agree that:
Breach of any of the above is a material breach of these Terms and grounds for immediate termination of your access to referrals, without limiting any other remedy available to us.
We provide the Service and Content “as is,” “with all faults,” and “as available,” and without warranty or condition of any kind.
Except as otherwise provided by these Terms, we disclaim all representations, warranties, and conditions regarding the Service, its features, and its Content, to the fullest extent permitted by law, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights of third parties or other rights.
We do not guarantee that the Service will be uninterrupted or secure, or that any defects will be corrected.
We do not provide any promises or guarantees to Homeowners or Installers for services offered, rendered, or accepted. We make no representation or warranty as to the licensing, insurance, competence, honesty, or fitness of any Installer. We will not participate in any disputes between Homeowners and Installers, and you hereby release us from any responsibility or liability associated with any dispute you may have with another party with which you interact in connection with the Service.
Kitchen Wrap is not responsible if any Content is inaccurate or incomplete.
You are solely responsible for the legality of your actions within the Service and for complying with applicable laws, regulations, and contracts.
Installers are fully responsible for the actions of their employees, subcontractors, and consultants in the event of damage, injury, theft, crime, or other wrongful acts against Homeowners and their property during the provision of services.
In no event shall Kitchen Wrap Parties be liable for any direct, indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost data, property damage, or personal injury, related to any use of or inability to use the Service, to any referral made or not made, or to any services performed or not performed by any Installer, including without limitation any damages caused as a result of use of any Content or by mistakes, omissions, interruptions, defects, or viruses, even if Kitchen Wrap has been advised of the possibility of such damages.
The foregoing limitations of liability do not apply to the extent prohibited by law.
If any part of the warranty disclaimers or limitations of liability is found to be invalid or unenforceable for any reason, or if we are otherwise found to be liable to you in any manner, then our aggregate liability for all claims under such circumstances shall not exceed the greater of (a) the total amount of payments made by you to Kitchen Wrap within the one year period preceding the claim, or (b) one hundred United States dollars (US $100).
You agree to defend, indemnify, and hold harmless Kitchen Wrap Parties from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and accounting expenses, arising from or relating to:
We reserve the right to control our legal defense however we see fit, including in instances when you are indemnifying us. You agree to cooperate with us as we execute our legal strategy.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.
You and Kitchen Wrap agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions.
This section is intended to be interpreted broadly and governs any and all disputes between you and Kitchen Wrap, including but not limited to claims arising out of or relating to any aspect of the relationship between you and Kitchen Wrap, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; claims arising under the Telephone Consumer Protection Act or any state telemarketing or privacy statute; claims that arose before these Terms or any prior agreement, including claims related to advertising; and claims that may arise after the termination of these Terms. The only disputes excluded are certain intellectual property claims and small claims court claims, as provided below.
Initial Dispute Resolution. Most disputes can be resolved without resort to litigation. You can reach us at contact@kitchenwrapdirect.com. Except for intellectual property claims and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with us, and good faith negotiation shall be a condition precedent to either party initiating a lawsuit or arbitration. Your notice to us must include your name, the contact information you submitted through the Service, a description of the dispute, and the relief you seek, and it must be personally signed by you.
Binding Arbitration. If the parties do not reach an agreed upon solution within sixty (60) days from the time informal dispute resolution is initiated under the paragraph above, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below. All claims arising out of or relating to these Terms or previous versions of these Terms, the parties’ relationship with each other, or your use of the Service will be finally settled by binding arbitration.
The dispute shall be settled by arbitration administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Claims shall be heard by a single arbitrator. The place of arbitration shall be Miami-Dade County, Florida, provided that if you are a Homeowner, you may elect to have the arbitration conducted by telephone, by videoconference, based solely on written submissions, or in the county of your residence. The arbitration shall be governed by the laws of the State of Florida. The award of the arbitrator shall be accompanied by a reasoned opinion. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties.
The arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms or the Privacy Policy, including any claim that all or any part of these Terms or the Privacy Policy is void or voidable, and including whether a claim is subject to arbitration and the question of waiver by litigation conduct. The arbitrator will be empowered to grant whatever relief would be available in a court under law or in equity, provided that the arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. The arbitrator’s award will be written and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
The parties understand that, absent this mandatory arbitration provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation, and that the right to discovery may be more limited in arbitration than in court.
You and Kitchen Wrap further agree to submit to the personal jurisdiction of any federal or state court in Miami-Dade County, Florida in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Class Action Waiver. The parties agree that the arbitration will be conducted in their individual capacities only and not as a class action, collective action, private attorney general action, or other representative action, and the parties expressly waive their right to file a class action or to seek relief on a class basis. YOU AND KITCHEN WRAP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above shall be deemed null and void in their entirety as to that claim and the parties shall be deemed not to have agreed to arbitrate that claim.
Coordinated or Mass Filings. If twenty-five (25) or more claimants submit demands for arbitration raising substantially similar claims, and those demands are filed by the same or coordinated counsel or are otherwise coordinated, the parties agree that the demands shall be administered in batches of no more than fifty (50) claimants per batch. Each batch shall be treated as a single consolidated arbitration with one arbitrator, one set of filing fees, and one hearing, if any, in a location determined by the arbitrator. The parties shall cooperate in good faith with the administrator to implement this batching process. This provision is intended to increase efficiency and reduce cost, and it does not waive the Class Action Waiver above. Any applicable statute of limitations shall be tolled for claimants awaiting batching.
Exception: Intellectual Property and Small Claims. Notwithstanding the parties’ agreement to arbitrate, either party may bring enforcement actions, validity determinations, or claims arising from or relating to theft, piracy, or unauthorized use of intellectual property in state or federal court or in the U.S. Patent and Trademark Office to protect its intellectual property rights. “Intellectual property rights” means patents, copyrights, moral rights, trademarks, trade dress, and trade secrets, but not privacy or publicity rights. Either party may also seek relief in small claims court for disputes or claims within the scope of that court’s jurisdiction, so long as the matter remains on an individual and non-representative basis.
30-Day Right to Opt Out. You have the right to opt out of and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt out to contact@kitchenwrapdirect.com with the subject line “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT,” from the email address you provided through the Service. The notice must include your name and the contact information you submitted, and must be sent within 30 days of the later of the effective date of these Terms or your first use of the Service. Otherwise, you will be bound to arbitrate disputes in accordance with these provisions. If you opt out of these arbitration provisions, Kitchen Wrap will also not be bound by them as to you.
Changes to This Section. Kitchen Wrap will provide 30 days’ notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by posting notice on the Service, sending you a message, or otherwise notifying you. Amendments will become effective 30 days after they are posted or sent. Changes to this section will apply prospectively only to claims arising after the 30th day. If a court or arbitrator decides that this subsection is not enforceable or valid, then this subsection will be severed from this section, and the court or arbitrator will apply the first Arbitration and Class Action Waiver section in existence after you began using the Service.
Survival. This Arbitration and Class Action Waiver section will survive any termination of your account or of the Service.
Some functions of the Service depend on third party services which we do not control, and therefore we cannot guarantee the uninterrupted operation of all features. Some features of the Service are available in compatibility with third party websites and services. We cannot guarantee that all features are constantly available and uninterrupted.
You acknowledge that different terms of service and privacy policies may apply to your use of such third party websites, services, and content, including the websites of individual Installers. Kitchen Wrap shall not be held responsible for any losses, damages, or other liabilities incurred due to your interaction with those third party websites and services.
We may suspend or terminate your access to the Service at any time, for any reason or no reason, with or without notice. Sections concerning intellectual property, User Content licenses, warranties and disclaimers, limitation of liability, indemnification, arbitration and class action waiver, and governing law survive any termination.
We may transfer our rights and obligations under these Terms to a third party, but this will not affect your rights or our obligations under these Terms. You may not assign or transfer these Terms without our prior written consent.
We reserve the right, at any time and at our sole discretion, to modify these Terms by uploading a revised version of these Terms to the Service. In the case of material changes affecting your use of the Service, we will seek to notify you prior to the changes’ effective date by sending you an email or taking other steps as appropriate. If we have taken these steps and you continue to use the Service after the effective date of the revised version, you agree to the updated version of these Terms.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions of these Terms will continue to be fully valid and enforceable.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles, and by the federal laws of the United States that apply therein. Subject to the Arbitration and Class Action Waiver section above, the exclusive venue for any action shall be the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.
These Terms, together with the Privacy Policy and any other policies posted on the Service, constitute the entire agreement between you and Kitchen Wrap regarding the Service and supersede all prior agreements and understandings on that subject.
By using the Service, you agree to our Privacy Policy, available at https://www.kitchenwrapdirect.com/privacy-policy.
If you have any questions or comments about these Terms or the Service, please contact us:
Email: contact@kitchenwrapdirect.com
Kitchen Wrap Direct LLC
7901 4th St N, Ste 300
St. Petersburg, FL 33702
DATE LAST UPDATED: July 28, 2026
